Privacy policy

General

Below we inform you about the collection of personal data when using our website.

The term “personal data” means, with reference to the definition of Art. 4 No. 1 of Regulation (EU) 2016/679 (hereinafter referred to as: “General Data Protection Regulation” or “GDPR” for short”) all data that can be related to you personally. This includes, for example, name, address, e-mail addresses, user behavior. With regard to the other terms, in particular the terms “processing”, “controller”, “processor” and “consent”, we refer to the statutory data protection definitions of Art. 4 GDPR.

In principle, we process personal data only insofar as this is necessary to provide a functional website as well as the content and services offered by us. The processing of personal data takes place regularly only if you give us your consent within the meaning of Art. 6 para. 1 lit. a) GDPR or the processing by legal regulations, in particular by one of the in Art. 6 para. 1 lit. b) to lit. f) GDPR.

Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also take place if this has been provided for by national or European regulations to which we are subject. In this case, the data will be blocked or deleted when the storage period prescribed in the respective regulations has expired. The latter does not apply if further storage of the data is necessary for the conclusion or fulfilment of a contract.

If we use contracted service providers for individual functions of our website or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below.

Responsible body

Controller within the meaning of Art. 4 No. 7 GDPR, which is other data protection laws applicable in the member states of the European Union and other provisions with provisions of a data protection nature:

  • Dr. Uta Janssen
  • Manfred-von-Richthofen- Str. 18
  • 12101 Berlin Temple, Germany
  • E-mail: kontakt(at)zahnarzt-in-tempelhof.de
  • Phone: 030 7 85 72 59

Further details on the responsible body can be found in our imprint.

Your rights

You have the following rights vis-à-vis us with regard to your personal data:

  • the right of access,
  • the right to rectification and erasure,
  • the right to restriction of processing,
  • the right to object to processing,
  • the right to data portability.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

Processing of personal data when using our website for informational purposes

If you visit our website without registering or providing us with information in any other way (“informational use”), we only collect the personal data that your web browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to enable you to display our website and to ensure stability and security:

  • IP address
  • Date and time of the request
  • Time zone difference to GMT
  • Content of the website
  • Access status (HTTP status)
  • amount of data transferred
  • Website from which you came to our website
  • Web browser
  • Operating system
  • Language and version of the browser

The aforementioned data is also stored in so-called log files on our servers. This data is not stored together with other personal data from you. The collection and temporary storage of the IP address is necessary to enable the presentation of our website on your device. For this purpose, your IP address must be stored for the duration of your visit to our website. The storage in log files serves to ensure the functionality and optimization of our website as well as to ensure the security of our information technology systems. An evaluation of this data for marketing purposes does not take place.

Our legitimate interest in data processing lies in the above purposes. The legal basis for the collection and temporary storage of the aforementioned data and the log files is Art. 6 para. 1 sentence 1 lit. f) GDPR.

The above data for the provision of our website will be deleted when the respective session has ended. The collection of the above data for the provision of our website and the storage of this data in log files is absolutely necessary for the operation of our website. There is no possibility of objection.

Processing of personal data by cookies

We use so-called cookies on our website. Cookies are small text files that are stored on the storage medium of your device, for example on a hard drive, and through which certain information flows to us as the body that sets the cookie. Cookies cannot execute programs or transmit viruses to your device. This website uses the following types of cookies, the scope and functionality of which are explained below.

Cookies associated with your web browser:

  • Persistent cookies: These cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete these cookies at any time in the settings of your web browser.

The processing of personal data through the above cookies serves to make the offer of our website more user-friendly and effective for you. Some functions of our website cannot be offered without the use of these cookies. In particular, some functions of our website require that your web browser can be identified even after a page change. The data processed by cookies, which are necessary for the provision of the functions of our website, are not used to create user profiles. Insofar as cookies are used for analysis purposes, they serve to improve the quality and user-friendliness of our website, its contents and functions. They enable us to understand how the website, which functions and how often they are used. This enables us to continuously optimize our offer.

Our legitimate interest in data processing lies in the above purposes. The legal basis is Art. 6 para. 1 lit. f) GDPR.

The above cookies are stored on your device and transmitted from there to our server. You can therefore configure the processing of data and information by cookies yourself. You can make appropriate configurations in the settings of your web browser, through which you can, for example, reject third-party cookies or cookies altogether. In this context, we would like to point out that you may not be able to use all functions of our website properly. In addition, we recommend regular manual deletion of cookies as well as your browser history.

Further functions and offers of our website

In addition to the aforementioned informational use of our website, we offer various services that you can use if you are interested. As a rule, this requires the provision of further personal data. We need this data to provide the respective service. The above principles of data processing apply here.

In some cases, we use external service providers to process this data, who have been carefully selected and commissioned by us. These service providers are bound by our instructions and are regularly monitored by us. Insofar as personal data is passed on to third parties in the course of services that we offer together with partners, you can find more detailed information in the following descriptions of the individual services. If these third parties are based in a country outside the European Economic Area, you can find more detailed information about the consequences of this circumstance in the following descriptions of the individual services.

Jameda

On our website, rating seals of the physician portal Jameda (jameda GmbH, St.-Cajetan-Straße 41, 81669 Munich) are displayed. To display the seals, a connection to Jameda’s servers is established, whereby Jameda learns that our website has been accessed via your IP address. This also applies if you are not logged in to Jameda or do not have an account with Jameda.

The use of Jameda is in the interest of easy findability and presentation of the authenticity of our practice and our online offer and represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

For more information about Jameda, please visit https://www.jameda.de/jameda/ and Jameda’s Privacy Policy: https://www.jameda.de/jameda/datenschutz.php.

Contact

If you contact us by e-mail, the personal data you transmit to us with your e-mail will be stored.

In addition, we collect your IP address and the time of sending. The data will only be used to answer your questions. Insofar as we do not use a third-party provider mentioned below to provide the contact function, the data will not be passed on to third parties.

The processing of the above personal data serves solely to process your requests.

This is also our legitimate interest in processing your personal data. If you have given us your consent, the legal basis for the processing of this data is Art. 6 para. 1 lit. a) GDPR. In addition, the legal basis for the processing of this data is Art. 6 para. 1 lit. f) GDPR, in particular in the event that the data is transmitted to us by sending us an e-mail. Insofar as you wish to work towards the conclusion of a contract by means of your e-mail, Art. 6 para. 1 lit. b) GDPR constitutes an additional legal basis.

The data will be deleted subject to statutory retention periods as soon as we have finally processed your requests. If you contact us by e-mail, you can object to the storage of your personal data at any time. We would like to point out that in this case your request cannot be processed further. You can declare your revocation or objection by sending an e-mail to our e-mail address given in the imprint.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the Internet. Pseudonymous user profiles of the users can be created from the processed data. We only use Google Analytics with activated IP anonymization. This means that the IP address of the users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user’s browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Further information on Google’s use of data for advertising purposes, settings and objection options can be found on Google’s websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use websites or apps of our partners”), http://www.google.com/policies/technologies/ads (“Data use for advertising purposes”), http://www.google.de/settings/ads (“Manage information that Google uses to advertise to you”). “) and http://www.google.com/ads/preferences (“Determine which ads Google shows you”).

Google Re/Marketing Services

We use the marketing and remarketing services (“Google Marketing Services”) of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”). Google’s marketing services allow us to display advertisements for and on our website in a more targeted manner in order to only present users with ads that potentially match their interests. If, for example, users are shown ads for products they have been interested in on other websites, this is referred to as “remarketing”. For these purposes, when you visit our and other websites on which Google marketing services are active, Google executes a code directly from Google and so-called (re)marketing tags (invisible graphics or code, also referred to as “web beacons”) are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies can also be used instead of cookies). Cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file notes which websites the user visits, what content he is interested in and which offers he has clicked, as well as technical information about the browser and operating system, referring websites, visit time and other information on the use of the online offer. The IP address of the users is also recorded, whereby we inform you in the context of Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases completely transmitted to a Google server in the USA and shortened there. The IP address will not be merged with the user’s data within other Google offers. This information may also be combined with such information from other sources. If the user subsequently visits other websites, the advertisements tailored to him can be displayed according to his interests. User data is processed pseudonymously as part of Google marketing services. This means that Google does not store and process e.g. the name or e-mail address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. This means that from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by “DoubleClick” about users is transmitted to Google and stored on Google’s servers in the USA. The Google marketing services we use include the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers know the total number of userswho clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. We integrate third-party advertisements on the basis of the Google marketing service “DoubleClick”. DoubleClick uses cookies to enable Google and its partner websites to display ads based on users’ visits to this website or other websites on the Internet. We also integrate third-party advertisements on the basis of the Google marketing service “AdSense”. AdSense uses cookies that enable Google and its partner sites to serve ads based on users’ visits to this site or other sites on the Internet. Another Google marketing service we use is the “Google Tag Manager”, with the help of which further Google analysis and marketing services can be integrated into our website (e.g. “AdWords”, “DoubleClick” or “Google Analytics”). Further information on Google’s use of data for marketing purposes can be found on the overview page: https://www.google.com/policies/technologies/ads, Google’s privacy policy is available under https://www.google.com/policies/privacy. If you wish to object to the collection by Google marketing services, you can use the settings and opt-out options provided by Google: http://www.google.com/ads/preferences.

Server location

We process and/or store your personal data on a server of an external provider in the European Union. This ensures that the standards and regulations of European data protection law are complied with.

DoubleClick

 

On our website we use “DoubleClick”, an online marketing tool of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: “Google”). Among other things, DoubleClick uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your device. Google uses a cookie ID to record which ads are displayed in which web browser. This can prevent ads from being displayed multiple times. DoubleClick can also use the cookie IDs to record so-called conversions related to ad requests. This is the case, for example, if you see a DoubleClick ad and later use the same web browser to visit the advertiser’s website and buy something there. According to Google, the aforementioned cookies do not contain any personal data. By using DoubleClick, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google through the use of DoubleClick. To the best of our knowledge, Google receives the information that you have accessed the corresponding part of our website or clicked on an ad from us. If you have a user account with Google and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, it is possible that Google will find out and store your IP address.

We use DoubleClick for marketing and optimization purposes, in particular to show you relevant and interesting ads, to improve campaign performance reports or to prevent you from seeing the same ads multiple times. This is also our legitimate interest in the processing of the above data by the third-party provider. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. The prevention of the storage of cookies is also possible by setting your web browser so that cookies from the domain “www.googleadservices.com” are blocked (https://www.google.de/settings/ads). Please note that this setting will be deleted if you delete your cookies. You can also opt out of interest-based ads via the http://www.aboutads.info/choices link. We would like to point out that this setting will also be deleted if you delete your cookies.

In addition, Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and has certified itself. As a result, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Further information on Google’s use of data, setting and objection options as well as data protection can be found on the following Google websites:

 

 

DoubleClick Ad Exchange

 

On our website we use “Doubleclick Ad Exchange”, a web advertising service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: “Google”). Among other things, Doubleclick Ad Exchange uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your device. The information stored in the cookies can be recorded and evaluated by Google or by third parties. In addition, Doubleclick Ad Exchange also uses so-called “WebBacons” to collect information. These are small invisible graphics that can be used to record and evaluate user behavior and visitor traffic on the website. The information generated in this way about your use of our website will be transmitted to a Google server in the USA and stored there. Google uses this information to evaluate your usage behavior. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. In this context, your IP address may also be transmitted and stored. This transmission only takes place for the purposes of combating spam and / or fraud, such as in cases of ad impression spam or click spam. According to Google, this data is only accessible to the so-called anti-abuse teams. According to Google, the IP address will not be associated with other data stored by Google.

We use Doubleclick Ad Exchange for marketing and optimization purposes, in particular to serve ads that are relevant and interesting to you, to improve campaign performance reports, or to prevent you from seeing the same ads multiple times. This is also our legitimate interest in the processing of the above data by the third-party provider. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. The prevention of the storage of cookies is also possible by setting your web browser so that cookies from the domain “www.googleadservices.com” are blocked (https://www.google.de/settings/ads). Please note that this setting will be deleted if you delete your cookies. You can also opt out of interest-based ads via the http://www.aboutads.info/choices link. We would like to point out that this setting will also be deleted if you delete your cookies.

In addition, Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and has certified itself. As a result, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Further information on Google’s use of data, setting and objection options as well as data protection can be found on the following Google websites: